FAQs

Frequently Asked Questions (FAQs)

Q: How long does it take to receive my order? A: Orders are processed in 2–5 days and typically delivered within 3–7 business days in the U.S.

Q: Do you ship internationally? A: Yes! We ship worldwide. Shipping costs and delivery times vary by location.

Q: Can I return an item? A: Yes. Items can be returned within 30 days if they are unworn, unused, and in original condition.

Q: How do I track my order? A: You’ll receive a tracking number once your order has shipped. You can track it through the carrier’s site.

Q: What if I received the wrong or damaged item? A: Please email us with photos at support@saintliora.com, and we’ll make it right as quickly as possible.

Q: Are your products eco-friendly or sustainably made? A: We partner with ethical suppliers and make conscious choices to minimize waste and carbon impact. More details are in each product’s description.

Q: Can I cancel or change my order? A: Orders can be changed or canceled within 12 hours of placement. After that, we begin processing for fulfillment.